We understand how important your privacy is. This document clearly explains how 100cuci app collects, uses, stores, and protects the personal data of every user on our platform.
Six core data protection principles that form the foundation of user trust in 100cuci app across Malaysia.
All data transmitted between your device and the 100cuci app servers is protected by industry-standard 256-bit SSL encryption. Your personal and financial information cannot be read by third parties during data transmission.
Our identity verification (KYC) process uses certified, secure infrastructure. MyKad or passport documents you submit are stored in a strictly controlled environment with access limited to authorized personnel only.
Your payment and banking information is not stored directly on our servers. All financial transactions are processed through PCI-DSS certified third-party payment processors, ensuring your card and bank account data remains fully protected at all times.
100cuci app has never and will never sell, rent, or disclose users' personal data to third parties for marketing purposes without your explicit consent. Your data belongs to you — it is not our business commodity.
You have the right to access, correct, download, or delete your personal data at any time through the account settings in the 100cuci app mobile app. Control over your data is entirely in your hands.
The 100cuci app privacy policy is designed to comply with Malaysia's Personal Data Protection Act 2010 (PDPA). We take our legal responsibilities seriously in handling local users' personal data in a lawful, fair, and transparent manner.
Policy Summary: 100cuci app only collects data that is strictly necessary, protects it with industry-standard encryption, and never sells it to third parties. You have full rights to access and control your personal data at any time.
Welcome to the 100cuci app Privacy Policy. This document explains how we, as an operator of an online entertainment platform in Malaysia, handle the personal information you provide to us when using our website, mobile app, and all related services.
We recognise that your trust is our most valuable asset. Every decision we make regarding data handling is guided by the best interests and safety of our users. This Policy is formulated in accordance with the Malaysia Personal Data Protection Act 2010 (PDPA) and international best practices in data protection.
By using the 100cuci app platform, you agree to the collection and use of information as described in this policy. If you do not agree, please stop using our platform and contact us to request deletion of your data.
We only collect data that is strictly necessary to provide a safe, fair, and legally compliant service. The following are the categories of data we collect:
| Data Category | Purpose of Collection | Retention Period |
|---|---|---|
| Identity Data (KYC) | Identity verification and AML compliance | 5 years after account closure |
| Contact Data | Communications, customer support | For as long as the account is active + 2 years |
| Financial Data | Payment processing, auditing | 7 years (legal requirement) |
| Usage Data | Service improvement, security | 2 years |
| Technical Data | Security, fraud prevention | 12 months |
The data we collect is used solely for lawful and clearly stated purposes. We will not use your data for any other purpose without obtaining your consent first. Our use of data includes:
Note: You may withdraw consent to receive marketing communications at any time via the notification settings in your account or by contacting our support team. Withdrawing consent does not affect any data processing that has already taken place.
100cuci app does not sell users' personal data to any third party for marketing or commercial purposes. However, in certain limited circumstances, we may share data with the following parties:
We share necessary data with third-party service providers who assist us in operating the platform, including payment processors, KYC service providers, analytics companies, and cloud infrastructure providers. All such providers are bound by strict confidentiality agreements and are only permitted to use your data for the specific services they provide to us.
We may be required to disclose user data to government authorities, law enforcement bodies, or courts when mandated by Malaysian law or a valid court order. In all such cases, we will endeavour to notify you where permitted by law to do so.
Should 100cuci app be involved in any merger, acquisition, or sale of assets, user data may be transferred as part of that transaction. You will be notified in advance and given choices regarding your data in such circumstances.
Our Commitment: In all of the above data sharing situations, we ensure that the receiving parties have adequate security safeguards and only use the data for the specified purposes. No data is sold for commercial gain.
The security of your data is our top priority. We implement multiple layers of technical and organisational security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction.
100cuci app user data is stored in data centres located in the Asia region that comply with ISO 27001 security standards. Cross-border data transfers, where necessary, are carried out with adequate contractual safeguards in line with Malaysia's PDPA requirements.
In the event of any data security breach that may affect your personal information, we will notify you and the relevant authorities within 72 hours of becoming aware of the incident, in accordance with breach notification requirements under the PDPA.
The 100cuci app platform uses cookies and similar tracking technologies to enhance user experience, analyze website traffic, and ensure the security of your session.
You can control or block cookies through your browser settings at any time. Please note that blocking certain cookies may affect platform functionality and your user experience.
As a 100cuci app user and data subject under Malaysia's PDPA, you have the following rights regarding your personal data:
You have the right to obtain a copy of the personal data we hold about you at any time.
You may request the correction of inaccurate or incomplete data through your account settings.
You may request the deletion of your personal data, subject to our legal retention obligations.
You may object to the processing of your data for direct marketing purposes at any time.
You have the right to receive your data in a structured, machine-readable format.
You may request that we restrict the processing of your data in certain situations as defined by law.
How to Exercise Your Rights: To exercise any of the above rights, log in to your account and go to Settings > Privacy & Data, or contact our support team via in-app Live Chat. We will process your request within 30 business days.
The 100cuci app platform is exclusively for individuals aged 18 and above. We do not knowingly collect any personal data from individuals under the age of 18.
Should we determine that a child's personal data has been collected without valid parental or guardian consent, we will take immediate steps to delete that information and close the account in question. If you believe your child has registered an account on our platform, please contact our support team immediately.
100cuci app reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our practices, new legal requirements, or service improvements. Any material changes will be communicated to you via:
The "Last Updated" date at the top of this page will always reflect the date of the latest version of this policy. We encourage you to review this page periodically to stay informed about how we protect your privacy.
Continued use of the 100cuci app platform after changes have been published will be deemed as your acceptance of the updated Privacy Policy.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please do not hesitate to contact us:
For official complaints regarding personal data protection in Malaysia, you may also contact the Department of Personal Data Protection (JPDP) under the Ministry of Communications Malaysia.
Our Commitment: We are committed to addressing every privacy-related enquiry seriously and within the stipulated timeframe. Your trust is the foundation of our service, and we will never take our responsibility to protect your personal data lightly.
Register a 100cuci app account today and enjoy an entertainment platform that is not only fun, but also secure and fully respectful of your privacy.