Terms and Conditions

Terms and Conditions 100cuci App – Complete User Guide

This document outlines the rules and usage guidelines for the 100cuci app platform. Please read it carefully before registering or using any of our services.

Last Updated: 1 January 2026

Core Principles Our Terms

Six core principles that form the foundation of our relationship with every 100cuci app member.

User Eligibility

The 100cuci app platform is open only to individuals aged 18 and above. New member registration requires identity verification through a simple and secure in-app KYC process.

Deposits & Withdrawals

All financial transactions are processed through legitimate and secure payment channels. Withdrawals to local bank accounts and e-wallets are processed within the stipulated timeframe with no hidden charges.

Account Security

Users are responsible for keeping their login credentials confidential. We provide 256-bit SSL encryption and an automated suspicious activity detection system.

Bonus & Promotion Terms

Every bonus and promotion offered is subject to clearly stated wagering requirements. No hidden conditions — all rollover requirements and bonus withdrawal limits are displayed transparently.

Responsible Gaming

100cuci app fully supports responsible gaming. Users can set daily deposit limits and loss limits, or choose to take a temporary break via their account settings.

Terms Update

We reserve the right to update the terms and conditions from time to time. Any material changes will be communicated to users via in-app notifications at least 7 days before taking effect.

Important: By registering or using the 100cuci app platform, you are deemed to have read, understood, and agreed to comply with all terms and conditions set out in this document. If you do not agree with any part, please stop using the platform immediately.

1 Acceptance of Terms

These Terms and Conditions ("Agreement") constitute a legally binding contract between you ("User") and 100cuci app ("Platform", "we", "company"). This Agreement governs your access to and use of the website, mobile app, and all services provided by 100cuci app.

By performing any of the following actions, you are deemed to have fully accepted and agreed to this Agreement:

  • Registering a new account on the 100cuci app platform
  • Log in to your existing account
  • Making any deposit or withdrawal
  • Using any game or service on the platform
  • Downloading and using the 100cuci app mobile app

We reserve the right to amend this Agreement at any time. The latest version is always available on this page and will take effect immediately upon posting, unless otherwise stated.

2 Eligibility & Registration

Age Requirement

The 100cuci app platform is exclusively for individuals aged 18 and above. We take the protection of minors seriously and have strict verification systems in place to ensure compliance with this age requirement.

Registration & KYC Process

All new users are required to complete an identity verification process (KYC – Know Your Customer) before making any deposit or withdrawal. This process involves:

  • Submission of a valid MyKad or passport copy
  • Verification of an active mobile phone number
  • Verification of a valid email address
  • In certain cases, proof of residential address may be required

The KYC process can be completed entirely within the 100cuci app mobile app in under 10 minutes. All information provided must be accurate, complete, and up to date. Any false information may result in account suspension or closure without notice.

One Account Per User

Each user is permitted to hold only one active account. Registration of multiple accounts by the same individual is strictly prohibited and may result in all associated accounts being closed, with balances refunded after deducting all bonuses that have been used.

3 User Account

Account Security Responsibility

You are fully responsible for maintaining the confidentiality of your account username and password. We recommend that you:

  • Using a strong and unique password for your 100cuci app account
  • Do not share your login credentials with anyone
  • Enabling two-factor authentication (2FA) via your account security settings
  • Log out of your account when using a shared device
  • Notify us immediately if you suspect any unauthorised access

100cuci app will not be held liable for any losses arising from a user's negligence in maintaining the security of their account.

Account Information Accuracy

Users are responsible for keeping their account information current and accurate at all times, particularly their phone number, email address, and bank account details for withdrawal purposes. Failure to maintain up-to-date information may result in delays in withdrawal processing.

Warning: 100cuci app will never contact users to request passwords, PINs, or banking card details through any channel. Any such request is fraudulent. Please report it to our support team immediately.

4 Deposits & Withdrawals

Deposit Methods

100cuci app accepts deposits via multiple payment methods including FPX bank transfer, e-wallets (Touch 'n Go eWallet, GrabPay, Boost), DuitNow, and supported crypto assets. All deposits are processed once payment is confirmed by the bank or payment processor.

Minimum Deposit Limit

The minimum deposit is RM 20 per transaction. There is no maximum deposit limit set; however, for deposits exceeding a certain amount, additional verification may be required in accordance with our Anti-Money Laundering (AML) policy.

Withdrawal Process

Withdrawal requests will be processed within the following timeframes upon receipt of complete verification documents:

  • Local Bank Transfer: 5 to 15 minutes during normal operating hours
  • e-Wallet (TNG, GrabPay): Almost instant, typically under 5 minutes
  • Crypto Assets: 15 to 30 minutes depending on network verification

The minimum withdrawal amount is RM 30 per transaction. Withdrawals may only be made to an account or e-wallet registered under the same user's name — withdrawals to third-party accounts are strictly prohibited.

Important Note: The first withdrawal requires full bank account verification. Once verified, subsequent withdrawals will be processed automatically with no additional delays.

5 Bonuses & Promotions

General Bonus Terms

All bonuses and promotions offered by 100cuci app are subject to the wagering requirements (rollover) stated in the respective promotional terms. By accepting any bonus, you agree to comply fully with those terms.

Wagering Requirements

Bonuses received must meet their wagering requirements before a withdrawal can be made. Typical rollover requirements range from 3x to 20x depending on the bonus type. Full details for each promotion are available on the Promotions.

Bonus Abuse Policy

The following activities are considered bonus abuse and may result in bonus cancellation and account closure:

  • Registering multiple accounts to claim bonuses repeatedly
  • Using wagering strategies specifically designed to meet rollover requirements without genuine risk
  • Sharing accounts or conspiring with other users to manipulate the bonus system
  • Using a VPN or proxy to access bonuses not available in your region

100cuci app reserves the right to withdraw or cancel any bonus if there is evidence of abuse, and our decision in such matters is final.

6 Game Rules

Fairness & RNG

All games available on the 100cuci app platform use a Random Number Generator (RNG) certified by an independent verification body. This ensures every game outcome is genuinely random and cannot be predicted or manipulated by any party.

Wagering Limit

Each game has minimum and maximum betting limits set by the game provider. These limits may vary depending on the game type, membership level, and any active promotions on your account.

Technical Disruptions

In the event of a technical disruption during a game session caused by our server, all affected bets will be fully refunded to your account. Wins achieved during a third-party technical disruption will be reviewed and decided based on valid server records.

7 Prohibited Conduct

Users are strictly prohibited from engaging in the following activities while using the 100cuci app platform:

  • Using automation software, bots, or third-party tools to play games
  • Exploiting bugs or system vulnerabilities for unfair advantage
  • Involved in money laundering or any illegal financial activity
  • Threatening, insulting or harassing support staff or other users
  • Using a VPN to conceal your real location or identity
  • Spreading false or misleading information about our platform
  • Attempting to access another user's account without authorisation

Consequences of Violation: Any violation of these rules may result in immediate account suspension, cancellation of all bonuses, and in serious cases, legal action may be taken.

8 Privacy & Data Security

The collection, use, and protection of your personal data is governed by Privacy Policy which forms part of this Agreement. By using our platform, you agree to how we collect and process your data as described in the Privacy Policy.

100cuci app uses 256-bit SSL encryption to protect all data transmitted between your browser or app and our servers. Your financial data is never stored directly on our servers — all payment information is processed through PCI-DSS certified third-party payment processors.

9 Account Suspension & Closure

User-Initiated Closure

You have the right to close your account at any time by contacting our support team. Before closure, ensure all bonus wagering requirements have been met and no withdrawals are pending. Any eligible account balance will be returned to you via your original payment method.

Platform-Initiated Suspension

100cuci app reserves the right to suspend or close a user account without prior notice under the following circumstances:

  • Identity verification failed or fraudulent documents detected
  • Suspicious activity related to fraud or money laundering
  • Serious violation of terms and conditions
  • Use of multiple accounts by the same individual
  • Abuse of the bonus or promotions system

10 Disclaimer of Liability

The 100cuci app platform is provided on an "as is" and "as available" basis. We make no warranties, express or implied, regarding the platform's continuous availability, accuracy, or fitness for any particular purpose.

To the extent permitted by applicable law, 100cuci app is not liable for any indirect, consequential, special, or punitive losses arising from the use of or inability to use our platform, including loss of anticipated winnings.

Users acknowledge that online gaming involves financial risk and that they play at their own risk. 100cuci app encourages all users to play responsibly and within their financial means.

11 Responsible Gaming

100cuci app is committed to promoting responsible gaming practices. We provide a range of tools to help users manage their playing habits:

  • Daily/Weekly/Monthly Deposit Limits: Set a limit on the total deposit amount allowed within a given period
  • Loss Limit: Cap the maximum loss amount within a given time period
  • Temporary Break: Take a break from the platform for 24 hours, 7 days, or 30 days
  • Self-Exclusion: Close your account for an extended period if needed

For more information about our responsible gaming programme, please visit the Responsible Gaming.

Remember: Gaming should be a source of entertainment, not a way to solve financial problems. If you feel that gaming is starting to affect your life, please contact our support team for assistance.

12 Contact Us

If you have any questions, concerns, or complaints regarding these Terms and Conditions, please contact our support team through the following channels:

  • Live Chat: Available 24/7 directly within the 100cuci app mobile app
  • Email: [email protected] (response within 24 hours)
  • FAQ: Visit page FAQ for answers to frequently asked questions

This agreement is governed by applicable law and any disputes will be resolved through the dispute resolution procedures established by our platform.

Already Familiar With Our Terms? Start Playing Now!

Register a free 100cuci app account today and enjoy a safe, fair, and exciting online entertainment experience alongside more than 500,000 active members in Malaysia.

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